SECURITY OPERATIONS CENTER
The Security Operations Center (SOC) is a 24/7 site where information systems, such as databases, applications, and servers, of an organization are secured and monitored. This protects assets, decreases response time for countermeasures, and minimizes downtime.
The SOC service includes the following:
✓ 24/7 operations, including legal holidays, disasters, natural and man-made calamities.
✓ Landline telephone, mobile phone, e-mail, and instant messaging support.
✓ Security Incident and Event Management (SIEM) Setup, Administration, and Monitoring.
✓ Monthly Executive reporting of Incidents handled by the team.
✓ Dedicated space for Security Operations.
✓ 6-monitor setup for the Command Center.
✓ Redundant internet connectivity.
✓ Triple redundancy power supply namely BATELEC, uninterruptible power supply (UPS), and standby gas generator.